Porto "Clean and Safe"
Touring with safety is our main goal.

Better safe than sorry

It goes without saying that it has been a hard time, but we are happy to start being able to see an (eventual) end to the lockdown. 
We are aware that as long as there won’t be a treatment and/or a vaccin, it will be hard to come back to what was life before the Covid-19.
It is then our job to make sure that we follow from up close all the new regulations put in place by the government and the DGS (Direção-Geral da Saúde) in order to start working again and welcome you in Porto “Clean and Safe” as soon as possible.

In Portugal, they created a label called “Clean and Safe”. This means that businesses related to the tourism industry are complying to the Health Measures from Portugal by providing a protocol of safety measures to Turismo de Portugal. If the protocol is approved, you are Clean and Safe and can welcome customers. This ensures you that every business that received this label will be able to provide their services in a safe environment.

Under, you will find all the measures from Portours that apply from now on and for an underterminated period of time.

The Actual Situation

First and Foremost

Temperature
controls

Our tour guides will have temperatures controls every morning and evening during every working day. If any sign of fever appears, the tour guide will NOT be allowed to do the tour.

Clean
HANDS

It is your responsibility to come at the meeting point with your hands properly washed.

FOUR PEOPLE
Maximum

As much as we would like to welcome bigger groups, at this point we can allow ONLY 4 people maximum per tour.

Use
Garbages

After the tour, please use the garbages to throw your mask and gloves away. Although it seems to make sense, we can see a lot of masks and gloves laying on the ground, not cool.

Wash
your clothes

If you have the possibility, wash your clothes at 60°C to eliminate any potential trace of the virus.

Social
Distancing

Keep a distance of 2 meters in between people to avoid the risks of contamination.

DURING THE TOUR

No
Handshake

Please do not take wrong if we do not shake your hand when meeting you! This is just a rule to protect all of us, don’t take it personally 😉

Hands
Disinfection

Our tour guides will provide you with hand sanitizer at the beginning of the tour and anytime it will be needed during the tour. This is mandatory and free of charge.

Masks of protection

The masks are MANDATORY at all times during the tour and a distance of 1,5/2 meters must be respected in between you and the tour guide. Alternatively to the masks, you can decide to wear a visor instead, that’s fine by us. It is your responsibility to come on tour with your own mask.